At Ranco, we are committed to safeguarding and respecting your privacy. This Privacy Policy outlines how Ranco collects and processes personal information, as well as how we protect and utilize this data, all while respecting your rights. Personal information is defined as data or a combination of data that could reasonably identify you.
1. Information We May Collect
We may collect information provided by you over the telephone, on our website, through email, or other messaging platforms. This includes data you provide when making bookings, reporting issues, or making inquiries. Correspondence may be recorded if you contact us by phone. Additionally, we collect details of your site visits and resource usage.
2. IP Address and Device Information
We may gather information about your computer, such as your IP address, operating system, and browser type, to report aggregate data and for system administration. This data is statistical, not personally identifiable.
3. Cookies
Our website uses cookies to distinguish users and improve their browsing experience. By continuing to use our site, you agree to our cookie usage. For more information on cookies, please see our Cookie Policy page.
4. Where We Store Personal Data
Data we collect may be transferred and stored outside the European Economic Area (EEA) and processed by staff outside the EEA, engaged in order fulfillment, payment processing, and support services. By submitting your data, you consent to this transfer, storage, and processing. We take steps to ensure your data is secure and in compliance with our privacy policy. Information is stored on secure servers, and payment transactions are encrypted. However, data transmission over the internet is not entirely secure; any transmission is at your own risk.
5. Uses Made Of The Information
We use your information for various purposes, including fulfilling bookings, sharing data with third-party fulfillment companies, optimizing site content, providing requested information, products, or services, and notifying you about service changes.
6. Disclosure Of Information
We may disclose your data to comply with legal obligations, enforce terms and conditions, or protect rights, property, and safety. This may include sharing data with other companies and organizations for fraud protection and credit risk reduction. In the event of a third-party acquisition of Ranco, customer data is a transferable asset.
7. Rights
You can opt-out of processing your data for marketing purposes at any time. We will inform you if we intend to use your data for marketing or disclose it to third parties for such purposes. You can exercise this right by contacting us at info@ranco.uk. When you visit websites linked from our site, please review their privacy policies, as we do not assume responsibility for them.
For any privacy concerns or inquiries, please contact us at info@ranco.uk.
